All of our products are shipped via posti.fi.
We also have the option to pick up your order at the Laiska Ebba factory, located in Tammisaari, Finland, without any delivery costs. If you want to stop by and see the magic while you pick up your items, please contact email@example.com to make sure someone from our crew is there to give you your order.
• Before you return your products, please contact us on firstname.lastname@example.org.
• All items must be returned in new condition.
• On returns without exchange, the customer is responsible for the cost of shipping. We strongly recommend using a trackable parcel option.
Please use below address for returns:
Laiska Ebba Oy
10600 Ekenäs, FINLAND
• If you wish to exchange an item, send us an email at email@example.com to get a prepaid return label, if we have the item you wish to exchange to in stock, we can put it away for you until we receive your return.
• We don’t refund shipping on changes and returns.
• Please be advised that it can take up to 14 days to receive and complete your return. Make sure to hold on to your receipt in the meantime, since the responsibility of the return is yours until it reaches Laiska Ebba headquarters.
• Gift cards: all purchased e-gift cards are non refundable and cannot be exchanged for credit nor refunds.
• Sale items: due to the nature of these pieces, sale garments do not qualify for returns.
Please note that since we are a slow fashion company, all of our garments are manufactured in small batches, and therefore we can’t guarantee the availability of an item in a certain color or size. But we always support your investment in your kids wardrobe and are happy to help you to find the best alternative for your exchange.